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Privacy Policy

How we collect, use, and protect your personal information.

Last Updated: April 25, 2025

At walentira, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Introduction

walentira ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website or use our services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information. By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, you should not use our services.

2. Information We Collect

We collect several types of information from and about users of our services, including:

2.1 Personal Information

Personal information is data that can be used to identify you individually. We may collect the following personal information:

  • Name, email address, phone number, and postal address
  • Account login credentials
  • Payment information (credit card details, billing address)
  • Educational background and professional experience
  • Profile pictures and other content you choose to upload
  • Communications between you and walentira

2.2 Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

  • Browser type and version
  • Operating system
  • IP address
  • Device information
  • Usage data (pages visited, time spent on pages, links clicked)
  • Referring website or source

3. How We Collect Information

We collect information in the following ways:

3.1 Direct Collection

Information you provide to us directly when you:

  • Register for an account
  • Enroll in a course
  • Complete forms on our website
  • Participate in forums or discussions
  • Submit assignments or assessments
  • Contact our support team
  • Respond to surveys or questionnaires

3.2 Automated Collection

Information collected automatically when you use our services:

  • Through cookies and similar tracking technologies
  • Through server logs and analytics tools
  • Through learning management system data

You can control certain aspects of automated data collection through your browser settings, including disabling cookies. However, this may limit your ability to use some features of our services.

4. How We Use Your Information

We use the information we collect for various purposes, including:

4.1 Providing and Improving Our Services

  • Delivering the courses and content you've enrolled in
  • Processing payments and managing your account
  • Personalizing your learning experience
  • Analyzing usage patterns to improve our platform
  • Developing new courses and features

4.2 Communication

  • Responding to your inquiries and support requests
  • Sending administrative messages about your account or courses
  • Providing updates about our services
  • Sending marketing communications (with your consent)
  • Inviting you to participate in surveys or research

4.3 Security and Compliance

  • Protecting against unauthorized access and fraud
  • Verifying your identity
  • Enforcing our Terms of Service
  • Complying with legal obligations

5. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors
  • Cloud hosting providers
  • Analytics services
  • Customer support tools
  • Email service providers

These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

5.2 Business Transfers

If walentira is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

We will never sell your personal information to third parties for marketing purposes.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

Our security measures include:

  • Encryption of sensitive data
  • Secure socket layer (SSL) technology
  • Regular security assessments
  • Access controls and authentication procedures
  • Regular backups
  • Staff training on data protection

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use the following types of cookies:

  • Essential cookies: Necessary for the website to function properly
  • Functional cookies: Remember your preferences and settings
  • Analytics cookies: Help us understand how visitors interact with our website
  • Marketing cookies: Track your browsing habits to deliver targeted advertising

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

9.1 Access and Information

You have the right to request access to the personal information we hold about you and to receive information about how we process it.

9.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

9.3 Deletion

You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

9.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances.

9.5 Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another controller.

9.6 Objection

You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

We have taken appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including through the use of Standard Contractual Clauses approved by the European Commission.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

walentira
49 Sandgate Road
Albion QLD 4010
Australia
Email: [email protected]
Phone: +61 7 3130 9920